Privacy Policy | Velora Living

Introduction

Velora Living ("we", "our", "us") is committed to protecting your privacy and ensuring transparency in how personal information is collected, used, and safeguarded. This Privacy Policy explains our practices when you interact with our website, products, and services.

Information We Collect

We may collect personal and non-personal information when you interact with our website.

Personal Information: Name, phone number, email address, shipping address, and inquiry details.
Communication Data: Messages sent via contact forms, WhatsApp, Instagram, or email.
Technical Information: IP address, browser type, device type, and usage data.

How We Use Your Information

To respond to inquiries and provide customer support
To process orders and custom requests
To improve website functionality and user experience
To communicate updates, promotions, or service information
To ensure security and prevent misuse

Legal Basis for Processing

We process personal data based on user consent, contractual necessity, legal obligations, and legitimate business interests.

Information Sharing

We do not sell, rent, or trade your personal information. Data may be shared only with trusted service providers or when legally required.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.

Data Retention

Personal information is retained only for as long as necessary to fulfill business, legal, or contractual purposes.

Your Rights

Right to access your personal data
Right to correction or deletion
Right to withdraw consent

Cookies & Tracking

Cookies may be used to enhance user experience and analyze traffic. You may disable cookies via browser settings.

Children’s Privacy

Velora Living does not knowingly collect data from individuals under the age of 13.

Policy Updates

This policy may be updated periodically. Continued use of the website indicates acceptance of changes.

Contact Information

Email: byveloraliving@gmail.com
Phone: +91 95101 41167